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Frequently Asked Questions

Please reach us at info@insuranceapps.com if you cannot find an answer to your question.

 

At InsuranceApps.com, we take data security seriously. Our platform is built with enterprise-grade encryption, strict access controls, and continuous monitoring to ensure your data remains protected at all times.


Encryption & Data Protection

End-to-End Encryption: Your data is encrypted in transit (TLS/HTTPS) and at rest (full-disk encryption) to protect against breaches and unauthorized access.

Secure Cloud Hosting: All data is stored in highly secure, redundant data centers with built-in disaster recovery protocols.

Strict Access Control & Authentication

Role-Based Permissions

Two-Factor Authentication (2FA) 

Data Privacy & Confidentiality

Your Data Stays Yours: We do not sell, share, or disclose your information to third parties without your explicit consent.

Submission Privacy: Each user’s access is restricted to their own submissions and customer details—ensuring competitors or other agents cannot see your data. Custom solutions are available to share under one agency code.

Ongoing Security Audits & System Monitoring

Regular Security Updates: We continuously assess and update our security protocols to stay ahead of emerging threats.

Automated Backups: Your data is securely backed up to prevent loss or disruption.

Proactive Threat Protection: Our system undergoes routine vulnerability assessments to safeguard against cyber threats.


At InsuranceApps.com, we are committed to keeping your data secure so you can focus on growing your business with confidence.


Have questions about security? Contact us at info@insuranceapps.com.
 


All data entered by agents remains their property. We act as custodians of this information, ensuring its confidentiality and security, and never share it without explicit permission. 


In the event of a data breach, all parties involved are required to report it immediately. Both InsuranceApps.com and it's users are held to the insurance industry standard of protecting and respecting confidential and proprietary information. Please refer to the terms and conditions for more information.


Yes, file uploads are limited to 5 MB per file. 


To help you get started, the product includes a sample client and a sample insurance provider. You will be able to replace these with your own client and market information as you begin using the platform. 


The platform includes over 30 mapped PDF applications, and we can unlock or add new applications as needed at no additional cost. Only PDF applications that are publicly accessible online are initially visible, but you can request specific PDFs to be unlocked by reaching out to us. To find the link, perform the Applicant Search, click view details, then notice the side navigation menu on the right side.


In addition to PDF's, InsuranceApps.com enables you to download essential data such as equipment lists, driver lists, and market data directly into a spreadsheet format for easy use. 


If you (or we) cancel your subscription, you can request a copy of your remaining data within 30 days. We will provide the data in spreadsheet format for easy transfer. Your data left in the database could be removed after 30 days at our discretion.


Absolutely! We welcome suggestions for improvements to make the platform even better. For custom application development or specific feature requests, please contact us at info@insuranceapps.com. 


Once you sign up, our admin team will create your login and send you an email with your login credentials, agency code, and a link to create your password. Simply follow the link to access your account and get started. 


Yes, you can add your own market-specific data and use it alongside our mapped PDF applications and tools. 


For any questions, feature requests, or technical support, please reach out to our support team at info@insuranceapps.com. We’re here to assist you with any aspect of the platform. 


MASTER SUBSCRIPTION AGREEMENT/ TERMS OF USE

MasterSubscriptionAgreement (docx)Download
MasterSubscriptionAgreement (pdf)Download

Privacy Policy

 

InsuranceApps.com (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and share information about you when you use our website and services.

1. Information We Collect

  • Personal Information: When you register for our services, we may collect personal information, including your name, email address, phone number, agency code, and billing information.
  • Usage Data: We collect information about how you use our platform, including your interactions with the website, downloads, and uploads.
  • Device Information: We may collect information about the device and internet connection you use to access our site, such as IP address, browser type, and operating system.

2. How We Use Your Information

We use the information we collect for the following purposes:

  • Account Management: To create and manage your account, process transactions, and send you relevant communications.
  • Service Provision: To deliver our services, including providing access to specific applications, handling requests, and enabling data downloads.
  • Security and Compliance: To secure your data and comply with regulatory requirements.
  • Improvement and Customization: To improve our services and customize your experience based on feedback and usage patterns.
  • Marketing and Updates: To inform you of product updates, new features, and relevant content if you’ve opted into our marketing communications.

3. How We Share Your Information

We do not sell or rent your information to third parties. We may share your information in the following limited circumstances:

  • Service Providers: We may share information with trusted service providers who assist us in operating the platform, including data storage and processing, email delivery, and customer support. These providers are bound by strict confidentiality obligations.
  • Legal Requirements: We may disclose information to comply with legal obligations, protect our rights, or respond to valid legal processes, such as subpoenas or court orders.

4. Data Security

We use industry-standard security measures, including encryption and access controls, to protect your data. We are committed to safeguarding your personal information and regularly audit our systems for vulnerabilities. In the unlikely event of a data breach, we will notify affected users as required by law and take immediate steps to mitigate any potential harm.

5. Your Data Rights

  • Access: You may request access to the data we hold about you.
  • Correction: If any of your information is inaccurate or incomplete, you may request corrections.
  • Deletion: Upon termination of your account, you may request the deletion of your data, and we will provide any remaining data in spreadsheet form within 30 days.
  • Opt-Out: You can opt out of non-essential communications by updating your account preferences or contacting us.

6. Data Retention

We retain your information as long as you maintain an active account with us or as necessary to fulfill our legal obligations. Upon account cancellation, we will delete your data as requested and provide any remaining information upon request within 30 days.

7. Cookies and Tracking Technologies

Our website may use cookies to enhance your experience. Cookies are small files stored on your device that help us remember your preferences and analyze site usage. You can set your browser to refuse cookies or alert you when cookies are being sent, though some features may be limited as a result.

8. Children’s Privacy

Our services are not intended for children under 18. We do not knowingly collect or solicit information from children. If we discover that a child under 18 has provided us with personal information, we will promptly delete it.

9. Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in our practices. If we make significant changes, we will notify you by email or through our platform. Your continued use of our services after the changes take effect constitutes your acceptance of the new terms.

10. Contact Us

If you have any questions about this Privacy Policy or your data rights, please contact us at:

  • Email: info@insuranceapps.com

Copyright © 2024 Insurance Apps LLC - All Rights Reserved.

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